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Privacy Policy

1. Introduction

BARSTOW MOTORS INC values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our Site, purchase a vehicle or merchandise, or otherwise interact with us. It also explains your choices regarding your personal information.

2. Information We Collect

Information You Provide Directly

  • Contact and identity information: When you inquire about a vehicle, schedule a test drive, place an order, or subscribe to our newsletter, we collect your name, mailing address, phone number, e‑mail address and preferred method of contact.

  • Financial information: If you apply for financing or pay a deposit, we collect necessary financial information, such as your Social Security number, driver’s license details, employment and income data, credit references, bank account information (for bank transfers) and payment card details.

  • Vehicle‑related information: When trading in a vehicle or requesting service, you may provide vehicle identification numbers, mileage, maintenance history and condition reports.

  • Communications: When you contact us or participate in surveys, promotions or events, we collect the contents of your communications and any additional information you choose to provide.

Information Collected Automatically

  • Usage data: We automatically collect information about your interactions with the Site, such as your IP address, browser type, device type, pages visited, time spent on pages, referring URLs, and search terms. This data helps us understand how visitors use our Site so we can improve our services.

  • Cookies and similar technologies: We use cookies, web beacons and local storage to personalize your experience, keep you logged in, remember your preferences and provide relevant advertising. You can control cookies through your browser settings, but disabling them may affect Site functionality.

Information from Third Parties

  • Credit reporting agencies and lenders: If you apply for financing, we obtain credit reports and employment verification from consumer reporting agencies and disclose your information to lenders to process your application.

  • Vehicle history providers: We may obtain data from vehicle history databases (such as CARFAX) to verify details about your trade‑in or vehicles of interest.

  • Delivery partners: We receive updated shipping or contact information from carriers or payment processors to ensure accurate deliveries and communications.

3. How We Use Your Information

We use your information to:

  • Provide products and services: Process orders, facilitate vehicle purchases, schedule test drives, arrange financing, deliver merchandise and provide customer support.

  • Verify your identity and eligibility: Perform due diligence, verify your identity for financing and ensure compliance with credit and anti‑fraud regulations.

  • Communicate with you: Respond to enquiries, send order confirmations, schedule service reminders and send marketing communications about vehicles, accessories, promotions and events. You may opt out of marketing communications at any time.

  • Improve our operations: Analyze usage patterns to enhance website functionality, develop new services and tailor our offerings.

  • Comply with legal obligations: Meet record‑keeping, tax, financing and reporting requirements, and respond to lawful requests by public authorities.

  • Protect against misuse: Detect and prevent fraud, unauthorized transactions and other harmful activities.

4. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We engage trusted third parties to perform services on our behalf, such as payment processing, financing, shipping, customer relationship management, marketing, analytics, website hosting and security. These providers have access to information needed to perform their functions and are not permitted to use it for other purposes.

  • Lenders and credit bureaus: When you apply for financing, we share necessary information with lenders, credit reporting agencies and verification services to process your application and manage your loan.

  • Affiliates: We may share information with affiliated entities, including parent and subsidiary companies, for internal business purposes consistent with this policy.

  • Legal compliance: We may disclose information if required by law, subpoena or court order; to respond to government investigations; to protect the rights, property or safety of BARSTOW MOTORS INC, our customers or others; or to enforce our agreements and policies.

  • Business transfers: In the event of a merger, acquisition, divestiture or sale of assets, customer information may be transferred to the acquiring entity. We will notify you if a transfer occurs and continue to protect your information.

5. Your Choices and Rights

  • Opting out of marketing: You may unsubscribe from marketing e‑mails by clicking the “unsubscribe” link in any message. For text messages, reply “STOP” to opt out. You may still receive transactional or service‑related communications.

  • Accessing and updating your information: You can request access to your personal data and ask us to correct or update inaccuracies. Please contact us at info@borstowmotors.com or 646‑281‑6795.

  • Cookies: Most browsers allow you to refuse or delete cookies. Note that blocking cookies may impact your ability to log in or use some features of the Site.

  • California residents (if applicable): If you reside in California, you may have additional rights under the California Consumer Privacy Act (CCPA), such as rights to know, delete or opt out of the sale of personal information. Contact us for more information.

6. Data Security and Retention

We implement administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure or misuse. For example, we use encryption for sensitive transmissions (such as credit applications), maintain secure servers, and limit employee access to information. We retain your information for as long as necessary to fulfil the purposes outlined in this policy, including record‑keeping, dispute resolution and legal compliance.

7. Children’s Privacy

Our Site is intended for individuals at least 18 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it. Parents or guardians who believe their child may have provided us with information should contact us.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We encourage you to review the policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please email info@borstowmotors.com or call 646‑281‑6795. Our mailing address is BARSTOW MOTORS INC, 154 Market Street, Potsdam, NY 13676.